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FAQ

What do you do?

Experglobal Trading Company is a rapidly expanding trading company operating in Maldives and China, specializing in procurement and supply chain management. Our commitment to excellence ensures unparalleled service, offering competitive pricing and comprehensive support throughout the process. We provide consultancy services, guiding clients in research and product sourcing, aiming to source with a seamless experience. Experglobal envisions becoming a global leader by streamlining procurement processes and consolidating distribution points. Our values of integrity, customer focus, innovation, and teamwork drive our wide range of services, ensuring the best prices regardless of order size. Specializing in category and project management, we prioritize reliability and responsiveness, fostering trust with clients and suppliers alike.

Who are your clients?

As a sourcing and procurement company, Experglobal serves a broad range of clients across various industries and sectors.

Our clientele encompasses a diverse array of businesses and organizations with distinct needs. We source to hospitality establishments such as resorts, hotels and restaurants.

“Our client portfolio showcases a broad spectrum of esteemed entities with whom we have had the privilege of collaborating across the Maldives. This distinguished portfolio includes award-winning luxury resorts, hotels and restaurants”

At Experglobal, our commitment revolves around understanding the project goals, specifications, and budgetary constraints of each client. We work closely with them to ensure a seamless procurement process that aligns with their specific requirements. Our ultimate objective is to establish ourselves as a trusted procurement partner for businesses seeking reliable sourcing solutions in the Maldives.

Can I get assistance with assembling or using the product?

Absolutely! As a comprehensive trading company, we're here to assist you with assembling and using our products to ensure you have a seamless experience. Whether it's providing step-by-step guidance or troubleshooting any issues you may encounter, our team is dedicated to ensuring your satisfaction with our products.

Can I request a product that is not currently in your catalog?

Furthermore, if there's a specific product, you're interested in that's not currently featured in our catalog, you can certainly make a request. We're committed to meeting our customers' needs and are always open to expanding our product offerings to better serve you. Simply reach out to us with your request, and we'll do our best to accommodate your needs.

Which projects did you do?

For a comprehensive list of reference projects, please visit the project section on this website.

How to choose quality products?

Selecting quality products is paramount in the sourcing process, particularly when dealing with overseas suppliers. At Experglobal, we employ our experience and expertise to guide you through the selection of high-quality products, focusing on the following key steps:

1. Clearly Define Product Specifications:

We assist you in clearly defining product specifications, including materials, size, color, functionality, compliance standards, and any special features. Well-defined specifications establish criteria for what constitutes a quality product tailored to your needs.

2. Conduct Thorough Market Research:

We conduct extensive market research to identify reputable suppliers capable of meeting your specifications. This involves analyzing industry trends, assessing supplier reputation, and reviewing customer feedback. Leveraging our understanding of the market, we identify trusted suppliers known for delivering quality products.

3. Implement Quality Control Measures:

We implement stringent quality control measures throughout the process, conduct and inspect to ensure adherence to specifications. Final product inspections are conducted to identify and address any inconsistencies or defects before delivery.

At Experglobal, our mission is to facilitate the sourcing of quality products tailored to your needs. Our systematic approach to product selection, ensures that the products you receive meet the highest quality standards. Partner with Experglobal for assurance of quality in your procurement endeavors.

What currencies do you take?

Our company accepts payments in USD (United States Dollar) and MVR (Maldivian Rufiyaa). If you have any specific payment-related inquiries or need assistance with transactions, feel free to reach out to our customer support for further details.

What are your payment terms?

At Experglobal, we prioritize establishing convenient and adaptable payment terms to streamline the procurement process for our clients. Our typical payment terms can be adjusted to suit individual project requirements, offering flexibility and assurance throughout the transaction. For small orders, we require 100% advance payment. For larger orders, a 60% advance payment is requested, with the remaining balance to be settled upon delivery. These terms ensure a smooth and secure transaction process for both parties involved.

1. Initial Payment: Upon project confirmation, a deposit of 60% is required to initiate technical coordination and procurement processes.

2. Goods Arrival: Upon the arrival of goods to customers, a payment of 10% is due, ensuring transparency and financial alignment as products are received.

3. Installment Plan: The remaining balance can be divided into four equal installments over four months, providing clients with manageable payment schedules and maintaining financial stability.

Our goal is to tailor payment structures that align with your needs and contribute to a successful procurement experience. Please feel free to reach out with any inquiries or adjustments needed for your project.

What are the shipping options and costs?

We offer both Air and Sea freight options which are standard, expedited and express services.

Determining shipping costs is a crucial aspect of the procurement process, and at Experglobal, we prioritize providing our clients with a clear understanding of all associated expenses, including shipping, to facilitate effective budget planning.

At Experglobal, we are committed to transparency and support throughout the procurement process, including providing insights into shipping costs. By maintaining open communication, we empower you to make informed decisions by keeping you informed about all cost elements, including shipping, during the procurement process.

What sets your products and services apart from others?

As a sourcing company of equipment, our key differentiators include a meticulous vetting process for customers, ensuring high-quality products, competitive pricing, and a commitment to timely delivery. Additionally, our personalized approach to understanding client needs sets us apart, ensuring tailored solutions for every requirement.